FAQ’s

Otter is launching in major cities across the U.S. and Europe, including Madrid, Barcelona, London, Boston, New York City, LA, and more! Check our city list when signing up, and if we’re not there yet, sign up for updates—we might be soon!
Otter helps you find, connect, and match with compatible roommates through fun, personality-driven profiles. We provide the platform for meeting your future roommate, but securing a place to live is up to you.
Otter helps you find the right person to live with, but the two of you decide where! Whether it’s a dorm, apartment, or shared house, we’re here to make the roommate part stress-free.
Otter uses shared interests, lifestyle habits, and personality traits to match you with compatible roommates. Unlike random dorm assignments or Facebook posts, we help you find someone you'll actually enjoy living with!
You can keep browsing profiles (we constantly have new profiles joining!) and adjusting your preferences. If you’re struggling to find a match, our team is here to help!
Right now, Otter focuses on helping you find the perfect roommate. But we’re exploring ways to help with housing in the future!
Got a question or feedback? Reach out to us at hey@otterapp.org or through Instagram @heyotterapp—we’d love to hear from you!

For Users

For Students & Universities

We’re partnering with universities to help students find their ideal roommates. If your university isn’t listed yet, let us know—we’re always expanding!
Otter is designed to work alongside your existing student housing system. Our customizable dashboard makes it easy to manage roommate assignments while keeping student preferences in mind.
Otter is for any university—whether you have traditional dorms, off-campus housing, or unique living arrangements, we can help simplify roommate matching!
Yes! Universities can set custom criteria to ensure matches align with their housing policies, lifestyle preferences, and student needs.
Yes! Otter follows strict privacy standards and ensures student data is protected.
If you're interested in using Otter for your student housing, or you’re a student interested in using Otter for your campus needs, get in touch! Email us at hey@otterapp.org to discuss how Otter can improve your housing process.